Update - Service is continuing to improve for customers, with most users seeing full restoration. As Microsoft continues their recovery we expect all users to see full restoration over the coming minutes.
Oct 30, 2025 - 09:01 NZDT
Monitoring - Microsoft has taken steps to resolve the issue and we are seeing service restoration for some customers which is gradually improving. Your results accessing Wipster may vary as the Microsoft services continue to come back online.
Oct 30, 2025 - 08:23 NZDT
Identified - The ongoing outage is due to a incident at our 3rd-party provider Microsoft Azure which can be tracked at https://azure.status.microsoft/en-us/status. We are closely monitoring the situation with Microsoft and exploring ways to mitigate the issue.
Oct 30, 2025 - 06:15 NZDT
Investigating - We are currently investigating the issue.
Oct 30, 2025 - 05:18 NZDT
App Partial Outage
Video uploading Operational
Video encoding Operational
Wipster Review Panel ? Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 30, 2025

Unresolved incident: App Outage - Ongoing.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Resolved - This incident has been resolved.
Oct 22, 08:29 NZDT
Update - We are continuing to monitor for any further issues.
Oct 21, 10:10 NZDT
Monitoring - Uploading and encoding is now working properly for most customers. We are continuing to monitor status with AWS to track to a full resolution.
Oct 21, 10:10 NZDT
Identified - The current issues related to uploads and app performance are related to an incident on Amazon Web Services which is affecting a wide array of online services and websites this morning. We are closely monitoring the situation as AWS implements a fix which is expected shortly.
Oct 21, 04:49 NZDT
Oct 21, 2025
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.